For hospitality

Everything around the guest has been digitized. The property hasn't.

Glue is the operating layer for your physical asset ecosystem — FF&E, critical systems, vendor contracts, and service agreements, organized once and useful forever.

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Asset vault JW Marriott San Antonio
H
East Wing HVAC System
Trane Commercial · Installed 2007 · Floors 2–8
Open SR
C
Guestroom Corridor Carpet
Shaw Contract · Solution-dyed nylon
Active
F
Fitness Center Equipment
Life Fitness · Warranty through Dec 30
Warranty ending
Every asset links to vendor contacts, warranty terms, and care guidance.

Every property hits the same walls.

Something breaks and nobody knows where to look.

The warranty is in a binder somewhere. The care instructions were in an email nobody saved. The engineer who knew the building left last month.

"We spent the first 20 minutes of every issue just hunting for a phone number or a part number. That's 20 minutes the guest is waiting."

You need to reorder something and can't find the supplier.

There's no record of the P.O. All you have is the supplier name. The supplier contact left the company. The product is still in service, but the path forward is a mystery.

"We ended up ordering a substitute that didn't match. $4,000 problem. Would've been a quick call if we'd known who to call."

Standards slip, one detail at a time.

A stained carpet, a squeaky chair, a fixture that's slightly off-spec. Small details individually, but they add up fast — and without the care information or the replacement path at hand, your team is guessing what's worth fixing and what isn't.

"A guest mentioned the chair in her room wobbled. We fixed it the same day. That review stays up forever."

Simple to set up. Useful from day one.

You don't need to change how you work. Glue fits around your team — and then, over time, your team fits around it.

01

We build your asset vault.

Your vault is built with a simple drag and drop of the documents you already have — closeout binders, purchase orders, spec books. Glue extracts every asset, vendor, warranty, and care instruction. No manual entry.

Days, not months.
02

Your team gets instant answers.

When something needs attention, your engineer pulls up the asset in Glue — care steps, warranty, vendor's direct line, all in one place.

Twenty minutes becomes sixty seconds.
03

Every issue becomes evidence.

Service requests, recurring problems, and deferred repairs all get logged automatically. When ownership asks for capital justification, the data is already organized.

Twelve months of evidence, not a folder of screenshots.

Measured in the things that matter.

The promises most software makes are abstractions — "efficiency," "visibility," "alignment." Glue's promises are concrete. Here's what your team feels within the first ninety days.

Time recovered.

The first twenty minutes of every issue — spent hunting for a warranty term, a part number, a phone number — become the first sixty seconds. Your engineer clicks once and the context is there.

Evidence that compounds.

Every service request, every deferred punch item, every vendor interaction becomes documentation. When it's time to defend a capital ask, you walk in with twelve months of organized evidence instead of a folder of screenshots.

Knowledge that doesn't leave.

When the engineer who knew the building retires, the building's history stays in Glue. The new hire inherits a property, not a mystery. The binder stays closed.

Two audiences. One source of truth.

Engineering & Maintenance

Keep the property running.

  • Find any vendor, warranty, or spec in seconds — not minutes.
  • Get care guidance specific to the asset in the room, not a generic manual.
  • Log service requests that build the property's history as you work.
General Managers & Ownership

See the full picture.

  • Track the health of your physical asset, not just the numbers on the P&L.
  • Walk into capex meetings with twelve months of documented evidence, not guesswork.
  • Keep institutional knowledge on the property — not in people's heads.

See Glue on your property's data.

Twenty minutes. We'll show you the vault, the resolution flow, the capex evidence — and you'll know in the first five whether this is the thing you've been looking for.

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No commitment. Deploys in days with your existing vendors.